Trend micro security free trial software#
However, if you decide to add our domain to trusted instead of adding the application, it should have just the same effect. If you are getting " Cannot connect to the ProvideSupport Chat Server" from your agent app, it means that the application is totally blocked by Trend Micro, in which case adding the console to allowed in the firewall settings would be most natural. Which option to go with? You have some freedom of choice here. We are covering two of the Trend Micro's most popular products: TM Internet Security and TM Maximum Security, and discussing two of the available options: to white list by domain and by application.
Trend micro security free trial how to#
If you are using Trend Micro security system and experience trouble connecting online with your agent app, or encounter any performance issues, such as disconnects during chat or delays in messages posting, this may indicate to the need to allow the chat service through Trend Micro.īelow we are explaining how to white list the chat service with Trend Micro (TM).